'People, process, technology - and the order really matters': cities test small before scaling AI

DENVER: At Smart Cities Connect 2026, municipal innovation leads described piloting small AI and analytics experiments before committing to large deployments - Trenton, for instance, used a limited trial to fix its inconsistent disposal process for abandoned city-owned properties, roughly 10% of its building stock. The emerging doctrine: validate value and manage risk first, scale second.

StateTech, Oct 2